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Getting started

Resouces to help get you started

Manage your your tasks template list in Organisation

In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...

Understanding your demo company

Understanding your demo company

The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer....

The Getting Started Guide

The Getting Started Guide

Follow the steps outlined in this article to help get you started on your journey with Tourwriter

Getting Started – Profile

Getting Started – Profile

Learn how to add a user to your team and manage your account details in this help article

Getting Started – Organisation and Default Settings

Getting Started – Organisation and Default Settings

This article guides you through the Settings and Defaults sub tabs in the Organistion settings area, accessed via the left...

Getting Started – User Roles

Getting Started – User Roles

Understand the different user roles in Tourwriter and their associated privileges

1 2

What's new

Latest features to land in Tourwriter

Exporting an Itinerary Summary

Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...

Manage your itinerary tasks

Manage your itinerary tasks

As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and...

Manage your tasks in Tourwriter

Manage your tasks in Tourwriter

From payment reminders, booking amendments for specific itineraries, through to accounting and even office shopping; there’s a lot that goes...

Create a task

Create a task

There are a number of fields available to help you ensure your task is as detailed as you need it...

Customise booking email text

Customise booking email text

Tourwriter’s booking features (available in the Expert plan) allow you to effortlessly send booking requests to your suppliers, and receive...

Managing booking email settings

Managing booking email settings

Tourwriter’s booking features (available in the Expert plan) allow you to effortlessly send booking requests to your suppliers, and receive...

1 2 3 4

FAQS

Frequently asked questions
Can I duplicate an inactive itinerary?

Can I duplicate an inactive itinerary?

Yes. You will need to restore the inactive itinerary and then duplicate it. You will also need to enter new...

Can you load a currency that is not listed in Tourwriter?

Can you load a currency that is not listed in Tourwriter?

All official currencies are able to be added within your organisation’s settings. You will not be able to add any...

When will the monthly fee be charged?

When will the monthly fee be charged?

The Tourwriter base fee (Tourwriter Plus) or per user fee (Tourwriter One) is charged on your monthly anniversary of sign-up....

What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?

What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?

After an itinerary has been confirmed and success fee charged, the success fee will not be refunded. For this reason,...

What happens when an itinerary becomes inactive?

What happens when an itinerary becomes inactive?

14 days prior to your itinerary becoming inactive you will be warned via an orange ‘alert’ symbol viewable in the...

When will the success fee be charged?

When will the success fee be charged?

Users on the Expert plan are charged a 1% success fee for every sold itinerary. This fee is charged on...

1 2

Itineraries

Everything you need to know about building and managing itineraries
Traveller payments timeline

Traveller payments timeline

You can display past and upcoming travelers’ payments on both Proposal and Final itineraries using the Payments timeline feature. This...

Voucher export

Voucher export

A user can export vouchers ready for sending to travellers. The export voucher button is available for confirmed itineraries once...

Traveller Enquiries

Traveller Enquiries

The traveller enquiry feature enables a User to triage new travel enquiries ready for the itinerary sales process. Users can...

Supplier payments

Supplier payments

Supplier payments feature allows you to manage and track the process of paying your suppliers. Once you have set up...

Exporting an Itinerary Summary

Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...

Manage your your tasks template list in Organisation

In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...

1 2 3 4

Suppliers

Everything you need to know about suppliers, products, options and rates
Supplier payments

Supplier payments

Supplier payments feature allows you to manage and track the process of paying your suppliers. Once you have set up...

Itinerary payments

Itinerary payments

The itinerary Payments tab provides access to the General payments and Supplier payments sub tabs. General payments Tourwriter lets you...

Supplier Loading Guidelines

Supplier Loading Guidelines

We’ve provided guidelines below of what to load per Supplier and Product type. Before getting started, we have a few...

Supplier Pricing

Supplier Pricing

Learn how to set up rates and margins for suppliers and their products when using the Tourwriter Plus plan

Creating Suppliers

Creating Suppliers

Everything you need to know about setting up your suppliers in Tourwriter

Travellers

Resources to help you add and share itineraries with travellers
Sharing an Itinerary

Sharing an Itinerary

Learn how to generate a public share link or send your digital itinerary privately via email

Share your itineraries on social media

Share your itineraries on social media

Sharing your itineraries via social media is a great way to show potential customers what you’re all about. We’ve added...

Troubleshooting login problems

Troubleshooting login problems

This article helps you to troubleshoot login issues in Tourwriter. When you try logging in using your login credentials, but...

Integrations

Learn how to activate and use Tourwriter's integrations
Receive deposit payments with Tourwriter’s Stripe integration

Receive deposit payments with Tourwriter’s Stripe integration

Tourwriter makes receiving payments from your travellers a whole lot easier with the Stripe payment processing option. Connect to your...

Tourwriter WordPress Plugin

Tourwriter WordPress Plugin

Embed your Tourwriter itineraries on your Wordpress website with the free Tourwriter WordPress plugin

Miscellaneous

A collection of other help articles
Import Suppliers

Import Suppliers

The Supplier import feature lets you create a new Supplier by importing the basic supplier information, using a CSV file...

Can I book a demo of Tourwriter

Can I book a demo of Tourwriter

Yes you can book a demo with one of our Tourwriter Specialists, here. Simply, pick a time and date that...

Exporting an Itinerary Summary

Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...

Manage your itinerary tasks

Manage your itinerary tasks

As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and...

Manage your tasks in Tourwriter

Manage your tasks in Tourwriter

From payment reminders, booking amendments for specific itineraries, through to accounting and even office shopping; there’s a lot that goes...

Create a task

Create a task

There are a number of fields available to help you ensure your task is as detailed as you need it...

1 2 3 4

How-To videos

Videos to help you learn everything you need to know about Tourwriter
Getting Started – User Roles

Getting Started – User Roles

Understand the different user roles in Tourwriter and their associated privileges

Building Itineraries

Building Itineraries

This article will guide you through building an itinerary in Tourwriter

Itinerary Pricing on Tourwriter Expert

Itinerary Pricing on Tourwriter Expert

Learn how to manage and edit itemised itinerary pricing on the Tourwriter Plus plan

Supplier Pricing

Supplier Pricing

Learn how to set up rates and margins for suppliers and their products when using the Tourwriter Plus plan

Creating Suppliers

Creating Suppliers

Everything you need to know about setting up your suppliers in Tourwriter

Getting started

Resouces to help get you started with Minim

Manage your your tasks template list in Organisation

In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...

Understanding your demo company

Understanding your demo company

The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer....

The Getting Started Guide

The Getting Started Guide

Follow the steps outlined in this article to help get you started on your journey with Tourwriter

Getting Started – Profile

Getting Started – Profile

Learn how to add a user to your team and manage your account details in this help article

Getting Started – Organisation and Default Settings

Getting Started – Organisation and Default Settings

This article guides you through the Settings and Defaults sub tabs in the Organistion settings area, accessed via the left...

Getting Started – User Roles

Getting Started – User Roles

Understand the different user roles in Tourwriter and their associated privileges

1 2

What's new

Latest features to land in Minim

Exporting an Itinerary Summary

Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...

Manage your itinerary tasks

Manage your itinerary tasks

As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and...

Manage your tasks in Tourwriter

Manage your tasks in Tourwriter

From payment reminders, booking amendments for specific itineraries, through to accounting and even office shopping; there’s a lot that goes...

Create a task

Create a task

There are a number of fields available to help you ensure your task is as detailed as you need it...

Customise booking email text

Customise booking email text

Tourwriter’s booking features (available in the Expert plan) allow you to effortlessly send booking requests to your suppliers, and receive...

Managing booking email settings

Managing booking email settings

Tourwriter’s booking features (available in the Expert plan) allow you to effortlessly send booking requests to your suppliers, and receive...

1 2 3 4

FAQS

Frequently asked questions
Can I duplicate an inactive itinerary?

Can I duplicate an inactive itinerary?

Yes. You will need to restore the inactive itinerary and then duplicate it. You will also need to enter new...

Can you load a currency that is not listed in Tourwriter?

Can you load a currency that is not listed in Tourwriter?

All official currencies are able to be added within your organisation’s settings. You will not be able to add any...

When will the monthly fee be charged?

When will the monthly fee be charged?

The Tourwriter base fee (Tourwriter Plus) or per user fee (Tourwriter One) is charged on your monthly anniversary of sign-up....

What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?

What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?

After an itinerary has been confirmed and success fee charged, the success fee will not be refunded. For this reason,...

What happens when an itinerary becomes inactive?

What happens when an itinerary becomes inactive?

14 days prior to your itinerary becoming inactive you will be warned via an orange ‘alert’ symbol viewable in the...

When will the success fee be charged?

When will the success fee be charged?

Users on the Expert plan are charged a 1% success fee for every sold itinerary. This fee is charged on...

1 2

Itineraries

Everything you need to know about building and managing itineraries
Traveller payments timeline

Traveller payments timeline

You can display past and upcoming travelers’ payments on both Proposal and Final itineraries using the Payments timeline feature. This...

Voucher export

Voucher export

A user can export vouchers ready for sending to travellers. The export voucher button is available for confirmed itineraries once...

Traveller Enquiries

Traveller Enquiries

The traveller enquiry feature enables a User to triage new travel enquiries ready for the itinerary sales process. Users can...

Supplier payments

Supplier payments

Supplier payments feature allows you to manage and track the process of paying your suppliers. Once you have set up...

Exporting an Itinerary Summary

Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...

Manage your your tasks template list in Organisation

In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...

1 2 3 4

Suppliers

Everything you need to know about suppliers, products, options and rates
Supplier payments

Supplier payments

Supplier payments feature allows you to manage and track the process of paying your suppliers. Once you have set up...

Itinerary payments

Itinerary payments

The itinerary Payments tab provides access to the General payments and Supplier payments sub tabs. General payments Tourwriter lets you...

Supplier Loading Guidelines

Supplier Loading Guidelines

We’ve provided guidelines below of what to load per Supplier and Product type. Before getting started, we have a few...

Supplier Pricing

Supplier Pricing

Learn how to set up rates and margins for suppliers and their products when using the Tourwriter Plus plan

Creating Suppliers

Creating Suppliers

Everything you need to know about setting up your suppliers in Tourwriter

Travellers

Resources to help you add and share itineraries with travellers

Manage your your tasks template list in Organisation

In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...

Understanding your demo company

Understanding your demo company

The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer....

The Getting Started Guide

The Getting Started Guide

Follow the steps outlined in this article to help get you started on your journey with Tourwriter

Getting Started – Profile

Getting Started – Profile

Learn how to add a user to your team and manage your account details in this help article

Getting Started – Organisation and Default Settings

Getting Started – Organisation and Default Settings

This article guides you through the Settings and Defaults sub tabs in the Organistion settings area, accessed via the left...

Getting Started – User Roles

Getting Started – User Roles

Understand the different user roles in Tourwriter and their associated privileges

1 2

Integrations

Learn how to activate and use Minim's integrations
Receive deposit payments with Tourwriter’s Stripe integration

Receive deposit payments with Tourwriter’s Stripe integration

Tourwriter makes receiving payments from your travellers a whole lot easier with the Stripe payment processing option. Connect to your...

Tourwriter WordPress Plugin

Tourwriter WordPress Plugin

Embed your Tourwriter itineraries on your Wordpress website with the free Tourwriter WordPress plugin

Miscellaneous

A collection of other Minim help articles
Import Suppliers

Import Suppliers

The Supplier import feature lets you create a new Supplier by importing the basic supplier information, using a CSV file...

Can I book a demo of Tourwriter

Can I book a demo of Tourwriter

Yes you can book a demo with one of our Tourwriter Specialists, here. Simply, pick a time and date that...

Exporting an Itinerary Summary

Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...

Manage your itinerary tasks

Manage your itinerary tasks

As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and...

Manage your tasks in Tourwriter

Manage your tasks in Tourwriter

From payment reminders, booking amendments for specific itineraries, through to accounting and even office shopping; there’s a lot that goes...

Create a task

Create a task

There are a number of fields available to help you ensure your task is as detailed as you need it...

1 2 3 4

How-To videos

Resources to help you add and share itineraries with travellers

Manage your your tasks template list in Organisation

In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...

Understanding your demo company

Understanding your demo company

The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer....

The Getting Started Guide

The Getting Started Guide

Follow the steps outlined in this article to help get you started on your journey with Tourwriter

Getting Started – Profile

Getting Started – Profile

Learn how to add a user to your team and manage your account details in this help article

Getting Started – Organisation and Default Settings

Getting Started – Organisation and Default Settings

This article guides you through the Settings and Defaults sub tabs in the Organistion settings area, accessed via the left...

Getting Started – User Roles

Getting Started – User Roles

Understand the different user roles in Tourwriter and their associated privileges

1 2