Getting Started – Organisation and Default Settings
This article guides you through the Settings and Defaults sub tabs in the Organistion settings area, accessed via the left...
Getting started
Resouces to help get you started
Manage your your tasks template list in Organisation
In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...
Understanding your demo company
The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer....
The Getting Started Guide
Follow the steps outlined in this article to help get you started on your journey with Tourwriter
Getting Started – Profile
Learn how to add a user to your team and manage your account details in this help article
Accounting setup
This article guides you through setting up your organization so you are ready for exporting itinerary data to an accounting...
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2
What's new
Latest features to land in Tourwriter
Edit product name after adding to an Itinerary
Users can edit the name of a product item once the Item is in the Build tab. The edited Item...
Add another product to a product
Understand and learn how to configure the proposal itinerary template
Display price
The Display price function allows a User to easily lock the sell price which is visible to the traveller when...
Exporting a Travellers List
Tourwriter allows you to export a list of travellers to a customizable PDF file that provides an overview of traveller...
Exporting an Itinerary Summary
Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...
Manage your itinerary tasks
As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and...
FAQS
Frequently asked questions
Can I duplicate an inactive itinerary?
Yes. You will need to restore the inactive itinerary and then duplicate it. You will also need to enter new...
Can you load a currency that is not listed in Tourwriter?
All official currencies can be added from Organisation settings. Refer this article to know more information. You will not be able...
When will the monthly fee be charged?
The Tourwriter base fee (Tourwriter Plus) or per user fee (Tourwriter One) is charged on your monthly anniversary of sign-up....
What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?
After an itinerary has been confirmed and success fee charged, the success fee will not be refunded. For this reason,...
What happens when an itinerary becomes inactive?
14 days prior to your itinerary becoming inactive you will be warned via an orange ‘alert’ symbol viewable in the...
When will the success fee be charged?
Users on the Expert plan are charged a 1% success fee for every sold itinerary. This fee is charged on...
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2
Itineraries
Everything you need to know about building and managing itineraries
How to add an image as an attachment
If you want to share something with a traveler as part of their itinerary, like a train ticket or map,...
How to Confirm or Decline a Booking email sent from Tourwriter
Tourwriter customers can send booking requests via email direct to Suppliers. The Supplier can action these booking requests either by...
Edit product name after adding to an Itinerary
Users can edit the name of a product item once the Item is in the Build tab. The edited Item...
Add another product to a product
Understand and learn how to configure the proposal itinerary template
Split pricing for itinerary travellers
Understand and learn how to configure the proposal itinerary template
Preview your Itinerary (Postcard template)
Understand and learn how to configure the proposal itinerary template
Suppliers
Everything you need to know about suppliers, products, options and rates
How to Confirm or Decline a Booking email sent from Tourwriter
Tourwriter customers can send booking requests via email direct to Suppliers. The Supplier can action these booking requests either by...
Exporting your supplier payments for accounting reconciliation
The Export payments function means you can export supplier payment data from an Itinerary into a CSV file ready for...
Supplier payments
Supplier payments feature allows you to manage and track the process of paying your suppliers. Once you have set up...
Itinerary payments
The itinerary Payments tab provides access to the General payments and Supplier payments sub tabs. General payments Tourwriter lets you...
Creating Supplier Services on the Itinerary Builder
When you build an itinerary in Tourwriter, creating a supplier and adding multiple products to the supplier can slow down...
When is a Product Considered an Add-on?
Understand the rules in Tourwriter that determines whether a product is listed as a 'product' or an 'add-on'
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Travellers
Resources to help you add and share itineraries with travellers
Sharing an Itinerary
Learn how to generate a public share link or send your digital itinerary privately via email
Share your itineraries on social media
Sharing your itineraries via social media is a great way to show potential customers what you’re all about. We’ve added...
Troubleshooting login problems
This article helps you to troubleshoot login issues in Tourwriter. When you try logging in using your login credentials, but...
Integrations
Learn how to activate and use Tourwriter's integrations
Xero integration for Incoming payments
For customers who use Xero as their business accounting software, you can automate a lot of transaction reconciliations by using...
Tourwriter integration with Axus Travel App
Through the Tourwriter integration with the AxusTravelApp, you can share a Tourwriter itinerary to your Axus account. Each user can...
Receive payments using Tourwriter’s integration with Stripe
Tourwriter makes receiving payments from your travellers a whole lot easier with the Stripe payment processing option. Connect to your...
Tourwriter WordPress Plugin
Embed your Tourwriter itineraries on your Wordpress website with the free Tourwriter WordPress plugin
Miscellaneous
A collection of other help articles
Using global search to find itinerary information
Customers can access search features in a number of places in the Tourwriter app. Global search is always available via...
Exporting a Travellers List
Tourwriter allows you to export a list of travellers to a customizable PDF file that provides an overview of traveller...
Import Suppliers
The Supplier import feature lets you create a new Supplier by importing the basic supplier information, using a CSV file...
Can I book a demo of Tourwriter
Yes you can book a demo with one of our Tourwriter Specialists, here. Simply, pick a time and date that...
Exporting an Itinerary Summary
Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...
Manage your itinerary tasks
As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and...
How-To videos
Videos to help you learn everything you need to know about Tourwriter
Getting Started – User Roles
Understand the different user roles in Tourwriter and their associated privileges
Building Itineraries
This article will guide you through building an itinerary in Tourwriter
Itinerary Pricing in Tourwriter
Learn how to manage and edit itemised itinerary pricing on the Tourwriter Plus plan
Supplier Pricing
Learn how to set up rates and margins for suppliers and their products when using the Tourwriter Plus plan
Creating Suppliers
Everything you need to know about setting up your suppliers in Tourwriter
Getting started
Resouces to help get you started with Minim
Getting Started – Organisation and Default Settings
This article guides you through the Settings and Defaults sub tabs in the Organistion settings area, accessed via the left...
Manage your your tasks template list in Organisation
In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...
Understanding your demo company
The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer....
The Getting Started Guide
Follow the steps outlined in this article to help get you started on your journey with Tourwriter
Getting Started – Profile
Learn how to add a user to your team and manage your account details in this help article
Accounting setup
This article guides you through setting up your organization so you are ready for exporting itinerary data to an accounting...
1
2
What's new
Latest features to land in Minim
Edit product name after adding to an Itinerary
Users can edit the name of a product item once the Item is in the Build tab. The edited Item...
Add another product to a product
Understand and learn how to configure the proposal itinerary template
Display price
The Display price function allows a User to easily lock the sell price which is visible to the traveller when...
Exporting a Travellers List
Tourwriter allows you to export a list of travellers to a customizable PDF file that provides an overview of traveller...
Exporting an Itinerary Summary
Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...
Manage your itinerary tasks
As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and...
FAQS
Frequently asked questions
Can I duplicate an inactive itinerary?
Yes. You will need to restore the inactive itinerary and then duplicate it. You will also need to enter new...
Can you load a currency that is not listed in Tourwriter?
All official currencies can be added from Organisation settings. Refer this article to know more information. You will not be able...
When will the monthly fee be charged?
The Tourwriter base fee (Tourwriter Plus) or per user fee (Tourwriter One) is charged on your monthly anniversary of sign-up....
What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?
After an itinerary has been confirmed and success fee charged, the success fee will not be refunded. For this reason,...
What happens when an itinerary becomes inactive?
14 days prior to your itinerary becoming inactive you will be warned via an orange ‘alert’ symbol viewable in the...
When will the success fee be charged?
Users on the Expert plan are charged a 1% success fee for every sold itinerary. This fee is charged on...
1
2
Itineraries
Everything you need to know about building and managing itineraries
How to add an image as an attachment
If you want to share something with a traveler as part of their itinerary, like a train ticket or map,...
How to Confirm or Decline a Booking email sent from Tourwriter
Tourwriter customers can send booking requests via email direct to Suppliers. The Supplier can action these booking requests either by...
Edit product name after adding to an Itinerary
Users can edit the name of a product item once the Item is in the Build tab. The edited Item...
Add another product to a product
Understand and learn how to configure the proposal itinerary template
Split pricing for itinerary travellers
Understand and learn how to configure the proposal itinerary template
Preview your Itinerary (Postcard template)
Understand and learn how to configure the proposal itinerary template
Suppliers
Everything you need to know about suppliers, products, options and rates
How to Confirm or Decline a Booking email sent from Tourwriter
Tourwriter customers can send booking requests via email direct to Suppliers. The Supplier can action these booking requests either by...
Exporting your supplier payments for accounting reconciliation
The Export payments function means you can export supplier payment data from an Itinerary into a CSV file ready for...
Supplier payments
Supplier payments feature allows you to manage and track the process of paying your suppliers. Once you have set up...
Itinerary payments
The itinerary Payments tab provides access to the General payments and Supplier payments sub tabs. General payments Tourwriter lets you...
Creating Supplier Services on the Itinerary Builder
When you build an itinerary in Tourwriter, creating a supplier and adding multiple products to the supplier can slow down...
When is a Product Considered an Add-on?
Understand the rules in Tourwriter that determines whether a product is listed as a 'product' or an 'add-on'
1
2
Travellers
Resources to help you add and share itineraries with travellers
Getting Started – Organisation and Default Settings
This article guides you through the Settings and Defaults sub tabs in the Organistion settings area, accessed via the left...
Manage your your tasks template list in Organisation
In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...
Understanding your demo company
The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer....
The Getting Started Guide
Follow the steps outlined in this article to help get you started on your journey with Tourwriter
Getting Started – Profile
Learn how to add a user to your team and manage your account details in this help article
Accounting setup
This article guides you through setting up your organization so you are ready for exporting itinerary data to an accounting...
1
2
Integrations
Learn how to activate and use Minim's integrations
Xero integration for Incoming payments
For customers who use Xero as their business accounting software, you can automate a lot of transaction reconciliations by using...
Tourwriter integration with Axus Travel App
Through the Tourwriter integration with the AxusTravelApp, you can share a Tourwriter itinerary to your Axus account. Each user can...
Receive payments using Tourwriter’s integration with Stripe
Tourwriter makes receiving payments from your travellers a whole lot easier with the Stripe payment processing option. Connect to your...
Tourwriter WordPress Plugin
Embed your Tourwriter itineraries on your Wordpress website with the free Tourwriter WordPress plugin
Miscellaneous
A collection of other Minim help articles
Using global search to find itinerary information
Customers can access search features in a number of places in the Tourwriter app. Global search is always available via...
Exporting a Travellers List
Tourwriter allows you to export a list of travellers to a customizable PDF file that provides an overview of traveller...
Import Suppliers
The Supplier import feature lets you create a new Supplier by importing the basic supplier information, using a CSV file...
Can I book a demo of Tourwriter
Yes you can book a demo with one of our Tourwriter Specialists, here. Simply, pick a time and date that...
Exporting an Itinerary Summary
Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...
Manage your itinerary tasks
As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and...
How-To videos
Resources to help you add and share itineraries with travellers
Getting Started – Organisation and Default Settings
This article guides you through the Settings and Defaults sub tabs in the Organistion settings area, accessed via the left...
Manage your your tasks template list in Organisation
In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...
Understanding your demo company
The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer....
The Getting Started Guide
Follow the steps outlined in this article to help get you started on your journey with Tourwriter
Getting Started – Profile
Learn how to add a user to your team and manage your account details in this help article
Accounting setup
This article guides you through setting up your organization so you are ready for exporting itinerary data to an accounting...
1
2