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Getting started

Resouces to help get you started

Getting Started – Organisation and Default Settings

This article guides you through the Settings and Defaults sub tabs in the Organistion settings area, accessed via the left...

Manage your your tasks template list in Organisation

In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...

Understanding your demo company

The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer....

The Getting Started Guide

Follow the steps outlined in this article to help get you started on your journey with Tourwriter

Getting Started – Profile

Learn how to add a user to your team and manage your account details in this help article

Accounting setup

This article guides you through setting up your organization so you are ready for exporting itinerary data to an accounting...

1 2

What's new

Latest features to land in Tourwriter

Edit product name after adding to an Itinerary

Users can edit the name of a product item once the Item is in the Build tab. The edited Item...

Add another product to a product

Understand and learn how to configure the proposal itinerary template

Display price

The Display price function allows a User to easily lock the sell price which is visible to the traveller when...

Exporting a Travellers List

Tourwriter allows you to export a list of travellers to a customizable PDF file that provides an overview of traveller...

Exporting an Itinerary Summary

Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...

Manage your itinerary tasks

As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and...

1 2 3 4 5

FAQS

Frequently asked questions

Can I duplicate an inactive itinerary?

Yes. You will need to restore the inactive itinerary and then duplicate it. You will also need to enter new...

Can you load a currency that is not listed in Tourwriter?

All official currencies can be added from Organisation settings. Refer this article to know more information. You will not be able...

When will the monthly fee be charged?

When will the monthly fee be charged?

The Tourwriter base fee (Tourwriter Plus) or per user fee (Tourwriter One) is charged on your monthly anniversary of sign-up....

What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?

After an itinerary has been confirmed and success fee charged, the success fee will not be refunded. For this reason,...

What happens when an itinerary becomes inactive?

14 days prior to your itinerary becoming inactive you will be warned via an orange ‘alert’ symbol viewable in the...

When will the success fee be charged?

Users on the Expert plan are charged a 1% success fee for every sold itinerary. This fee is charged on...

1 2

Itineraries

Everything you need to know about building and managing itineraries

How to add an image as an attachment

If you want to share something with a traveler as part of their itinerary, like a train ticket or map,...

How to Confirm or Decline a Booking email sent from Tourwriter

How to Confirm or Decline a Booking email sent from Tourwriter

Tourwriter customers can send booking requests via email direct to Suppliers. The Supplier can action these booking requests either by...

Edit product name after adding to an Itinerary

Users can edit the name of a product item once the Item is in the Build tab. The edited Item...

Add another product to a product

Understand and learn how to configure the proposal itinerary template

Split pricing for itinerary travellers

Understand and learn how to configure the proposal itinerary template

Preview your Itinerary (Postcard template)

Understand and learn how to configure the proposal itinerary template

1 2 3 4 5 6

Suppliers

Everything you need to know about suppliers, products, options and rates
How to Confirm or Decline a Booking email sent from Tourwriter

How to Confirm or Decline a Booking email sent from Tourwriter

Tourwriter customers can send booking requests via email direct to Suppliers. The Supplier can action these booking requests either by...

Exporting your supplier payments for accounting reconciliation

The Export payments function means you can export supplier payment data from an Itinerary into a CSV file ready for...

Supplier payments

Supplier payments feature allows you to manage and track the process of paying your suppliers. Once you have set up...

Itinerary payments

The itinerary Payments tab provides access to the General payments and Supplier payments sub tabs. General payments Tourwriter lets you...

Creating Supplier Services on the Itinerary Builder

When you build an itinerary in Tourwriter, creating a supplier and adding multiple products to the supplier can slow down...

When is a Product Considered an Add-on?

Understand the rules in Tourwriter that determines whether a product is listed as a 'product' or an 'add-on'

1 2

Travellers

Resources to help you add and share itineraries with travellers

Sharing an Itinerary

Learn how to generate a public share link or send your digital itinerary privately via email

Share your itineraries on social media

Sharing your itineraries via social media is a great way to show potential customers what you’re all about. We’ve added...

Troubleshooting login problems

This article helps you to troubleshoot login issues in Tourwriter. When you try logging in using your login credentials, but...

Integrations

Learn how to activate and use Tourwriter's integrations

Tourwriter integration with Axus Travel App

Through the Tourwriter integration with the AxusTravelApp, you can share a Tourwriter itinerary to your Axus account. Each user can...

Receive payments using Tourwriter’s integration with Stripe

Tourwriter makes receiving payments from your travellers a whole lot easier with the Stripe payment processing option. Connect to your...

Tourwriter WordPress Plugin

Embed your Tourwriter itineraries on your Wordpress website with the free Tourwriter WordPress plugin

Miscellaneous

A collection of other help articles

Exporting a Travellers List

Tourwriter allows you to export a list of travellers to a customizable PDF file that provides an overview of traveller...

Import Suppliers

The Supplier import feature lets you create a new Supplier by importing the basic supplier information, using a CSV file...

Can I book a demo of Tourwriter

Yes you can book a demo with one of our Tourwriter Specialists, here. Simply, pick a time and date that...

Exporting an Itinerary Summary

Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...

Manage your itinerary tasks

As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and...

Manage your tasks in Tourwriter

From payment reminders, booking amendments for specific itineraries, through to accounting and even office shopping; there’s a lot that goes...

1 2 3 4

How-To videos

Videos to help you learn everything you need to know about Tourwriter

Getting Started – User Roles

Understand the different user roles in Tourwriter and their associated privileges

Building Itineraries

This article will guide you through building an itinerary in Tourwriter

Itinerary Pricing in Tourwriter

Learn how to manage and edit itemised itinerary pricing on the Tourwriter Plus plan

Supplier Pricing

Learn how to set up rates and margins for suppliers and their products when using the Tourwriter Plus plan

Creating Suppliers

Everything you need to know about setting up your suppliers in Tourwriter

Getting started

Resouces to help get you started with Minim

Getting Started – Organisation and Default Settings

This article guides you through the Settings and Defaults sub tabs in the Organistion settings area, accessed via the left...

Manage your your tasks template list in Organisation

In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...

Understanding your demo company

The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer....

The Getting Started Guide

Follow the steps outlined in this article to help get you started on your journey with Tourwriter

Getting Started – Profile

Learn how to add a user to your team and manage your account details in this help article

Accounting setup

This article guides you through setting up your organization so you are ready for exporting itinerary data to an accounting...

1 2

What's new

Latest features to land in Minim

Edit product name after adding to an Itinerary

Users can edit the name of a product item once the Item is in the Build tab. The edited Item...

Add another product to a product

Understand and learn how to configure the proposal itinerary template

Display price

The Display price function allows a User to easily lock the sell price which is visible to the traveller when...

Exporting a Travellers List

Tourwriter allows you to export a list of travellers to a customizable PDF file that provides an overview of traveller...

Exporting an Itinerary Summary

Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...

Manage your itinerary tasks

As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and...

1 2 3 4 5

FAQS

Frequently asked questions

Can I duplicate an inactive itinerary?

Yes. You will need to restore the inactive itinerary and then duplicate it. You will also need to enter new...

Can you load a currency that is not listed in Tourwriter?

All official currencies can be added from Organisation settings. Refer this article to know more information. You will not be able...

When will the monthly fee be charged?

When will the monthly fee be charged?

The Tourwriter base fee (Tourwriter Plus) or per user fee (Tourwriter One) is charged on your monthly anniversary of sign-up....

What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?

After an itinerary has been confirmed and success fee charged, the success fee will not be refunded. For this reason,...

What happens when an itinerary becomes inactive?

14 days prior to your itinerary becoming inactive you will be warned via an orange ‘alert’ symbol viewable in the...

When will the success fee be charged?

Users on the Expert plan are charged a 1% success fee for every sold itinerary. This fee is charged on...

1 2

Itineraries

Everything you need to know about building and managing itineraries

How to add an image as an attachment

If you want to share something with a traveler as part of their itinerary, like a train ticket or map,...

How to Confirm or Decline a Booking email sent from Tourwriter

How to Confirm or Decline a Booking email sent from Tourwriter

Tourwriter customers can send booking requests via email direct to Suppliers. The Supplier can action these booking requests either by...

Edit product name after adding to an Itinerary

Users can edit the name of a product item once the Item is in the Build tab. The edited Item...

Add another product to a product

Understand and learn how to configure the proposal itinerary template

Split pricing for itinerary travellers

Understand and learn how to configure the proposal itinerary template

Preview your Itinerary (Postcard template)

Understand and learn how to configure the proposal itinerary template

1 2 3 4 5 6

Suppliers

Everything you need to know about suppliers, products, options and rates
How to Confirm or Decline a Booking email sent from Tourwriter

How to Confirm or Decline a Booking email sent from Tourwriter

Tourwriter customers can send booking requests via email direct to Suppliers. The Supplier can action these booking requests either by...

Exporting your supplier payments for accounting reconciliation

The Export payments function means you can export supplier payment data from an Itinerary into a CSV file ready for...

Supplier payments

Supplier payments feature allows you to manage and track the process of paying your suppliers. Once you have set up...

Itinerary payments

The itinerary Payments tab provides access to the General payments and Supplier payments sub tabs. General payments Tourwriter lets you...

Creating Supplier Services on the Itinerary Builder

When you build an itinerary in Tourwriter, creating a supplier and adding multiple products to the supplier can slow down...

When is a Product Considered an Add-on?

Understand the rules in Tourwriter that determines whether a product is listed as a 'product' or an 'add-on'

1 2

Travellers

Resources to help you add and share itineraries with travellers

Getting Started – Organisation and Default Settings

This article guides you through the Settings and Defaults sub tabs in the Organistion settings area, accessed via the left...

Manage your your tasks template list in Organisation

In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...

Understanding your demo company

The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer....

The Getting Started Guide

Follow the steps outlined in this article to help get you started on your journey with Tourwriter

Getting Started – Profile

Learn how to add a user to your team and manage your account details in this help article

Accounting setup

This article guides you through setting up your organization so you are ready for exporting itinerary data to an accounting...

1 2

Integrations

Learn how to activate and use Minim's integrations

Tourwriter integration with Axus Travel App

Through the Tourwriter integration with the AxusTravelApp, you can share a Tourwriter itinerary to your Axus account. Each user can...

Receive payments using Tourwriter’s integration with Stripe

Tourwriter makes receiving payments from your travellers a whole lot easier with the Stripe payment processing option. Connect to your...

Tourwriter WordPress Plugin

Embed your Tourwriter itineraries on your Wordpress website with the free Tourwriter WordPress plugin

Miscellaneous

A collection of other Minim help articles

Exporting a Travellers List

Tourwriter allows you to export a list of travellers to a customizable PDF file that provides an overview of traveller...

Import Suppliers

The Supplier import feature lets you create a new Supplier by importing the basic supplier information, using a CSV file...

Can I book a demo of Tourwriter

Yes you can book a demo with one of our Tourwriter Specialists, here. Simply, pick a time and date that...

Exporting an Itinerary Summary

Tourwriter allows you to export an itinerary summary to a customizable PDF file that provides an itinerary outline or overview...

Manage your itinerary tasks

As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and...

Manage your tasks in Tourwriter

From payment reminders, booking amendments for specific itineraries, through to accounting and even office shopping; there’s a lot that goes...

1 2 3 4

How-To videos

Resources to help you add and share itineraries with travellers

Getting Started – Organisation and Default Settings

This article guides you through the Settings and Defaults sub tabs in the Organistion settings area, accessed via the left...

Manage your your tasks template list in Organisation

In your Organisation settings, you can create routine admin or sales tasks as a predefined task list. It allows you...

Understanding your demo company

The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer....

The Getting Started Guide

Follow the steps outlined in this article to help get you started on your journey with Tourwriter

Getting Started – Profile

Learn how to add a user to your team and manage your account details in this help article

Accounting setup

This article guides you through setting up your organization so you are ready for exporting itinerary data to an accounting...

1 2