Can I duplicate an inactive itinerary?
Yes. You will need to restore the inactive itinerary and then duplicate it. You will also need to enter new itinerary...
Can you load a currency that is not listed in Tourwriter?
All official currencies are able to be added within your organisation’s settings. You will not be able to add any...
When will the monthly fee be charged?
The Tourwriter base fee (Tourwriter Plus) or per user fee (Tourwriter One) is charged on your monthly anniversary of sign-up....
What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?
After an itinerary has been confirmed and success fee charged, the success fee will not be refunded. For this reason,...
What happens when an itinerary becomes inactive?
14 days prior to your itinerary becoming inactive you will be warned via an orange ‘alert’ symbol viewable in the...
When will the success fee be charged?
Users on the Expert plan are charged a 1% success fee for every sold itinerary. This fee is charged on...
What happens to an itinerary that does not have prices added?
If an itinerary has a sales value of $0 you will not be able to confirm it. If you sell...
What is the difference between proposal and final?
The ‘Proposal’ and ‘Final’ itineraries are two separate itinerary views that you can send to your customers at any stage...
Tourwriter Online Resource Library
Curated for tour operators, by tour operators
Can I duplicate an inactive itinerary?
Yes. You will need to restore the inactive itinerary and then duplicate it. You will also need to enter new itinerary...
Can you load a currency that is not listed in Tourwriter?
All official currencies are able to be added within your organisation’s settings. You will not be able to add any...
When will the monthly fee be charged?
The Tourwriter base fee (Tourwriter Plus) or per user fee (Tourwriter One) is charged on your monthly anniversary of sign-up....
What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?
After an itinerary has been confirmed and success fee charged, the success fee will not be refunded. For this reason,...
What happens when an itinerary becomes inactive?
14 days prior to your itinerary becoming inactive you will be warned via an orange ‘alert’ symbol viewable in the...
When will the success fee be charged?
Users on the Expert plan are charged a 1% success fee for every sold itinerary. This fee is charged on...
What happens to an itinerary that does not have prices added?
If an itinerary has a sales value of $0 you will not be able to confirm it. If you sell...
What is the difference between proposal and final?
The ‘Proposal’ and ‘Final’ itineraries are two separate itinerary views that you can send to your customers at any stage...