Supplier Loading Guidelines

We’ve provided guidelines below of what to load per Supplier and Product type. Before getting started, we have a few tips to help you get up and running sooner.

Suppliers, Products and Options

Tourwriter Suppliers follow a hierarchy in that you must have a Supplier with at least one Product loaded, which has at least one Option loaded before it can be used in an itinerary.  

A Supplier is the company/organisation that is operating the product you are buying.

A Product is what they sell. For example a Deluxe Room at a hotel, or General admission into a museum.

An Option is how that Product is sold. For example, the Deluxe Room might be sold on a Double, Twin or Single basis, while the General admission is available at an Adult or Child rate.

By structuring your supplier data in this way now, you’ll be able to take advantage of additional functionality such as editing the price for each Option and automatically calculating the final sell price of your itinerary, and sending detailed booking emails to your suppliers.

Be selective with regard to what you decide to load

Some supplier contracts are complex (i.e. they have a large number of Products), in which case you could spend hours loading a single Supplier into your database if you were to load the entire content of the contract into your Tourwriter database. We strongly recommend that you only load the data you need and that you will use regularly.

Consider applying the ‘20/80’ rule

  • Do you book 20% of your Suppliers 80% of the time? If so these are the Suppliers you should load first.
  • Do you book 20% of Products 80% of the time? If so these are the Products you should load initially for this Supplier.

Consistency is key!

Be consistent with the use of capitals particularly under Product Names and Option Names as this information will appear on your Proposals, and in future, final itineraries and supplier email booking requests.

Utilising these recommendations will help your team enormously and ultimately you will be using Tourwriter sooner!

Examples per Supplier and Product Type

The following sections provide examples and tips for each of the Supplier and Product Types.  

Accommodation Suppliers

When loading an Accommodation supplier, its Products will be the types of rooms sold, for example, Standard Room, Deluxe Room, Honeymoon Suite and so on.  Load only the room types you will need.

An Option in how a Product is sold.  For an accommodation Supplier this is the room configuration or occupancy, e.g. Double, Twin, Single, Triple, Quad etc. if there is a choice between 1 King bed or 2 Single beds, or 1 Queen bed or 2 Double beds, include both the Double and Twin as Options for that Product. 

Suggested abbreviations

  • Always state, in brackets, the age range for the Child and Infant Option, together with whether the age is inclusive. Examples: Child (2-15 yrs inclusive) or Infant (0-2 yrs inclusive).
  • If describing the number of people that can be accommodated, write as 2A + 3C instead of 2 adults and 3 children
  • If describing the room configuration in the Option Name, use K for King, Q for Queen and S for Single, so 2 Queen beds would be abbreviated to 2Q, and one King bed and 1 Single bed would be abbreviated to 1K+1S

Note: You can add other Product types such as Meal, Activity, Transfers if those products are offered by the Accommodation supplier. These will be available as Add-ons when using any of the supplier’s accommodation products in an itinerary.

Supplier NameProduct NameProduct TypeOptions*
The LouiseStonewell SuiteAccommodationDouble Twin Single

Triple

Buffet breakfastMealAdult Child (2-12 yrs inclusive)
Private diningMealFour courses Four courses with wine pairing
Brilliant Blend TourActivityPer person

Note: In the example above, the product other than the type Accommodation are Add-ons. Hence, Buffet breakfast, Private dining and Brilliant Blend Tour are included in the itinerary as Add-ons. 

Activity Suppliers

Activity

  • Always state, in brackets, the age range for the Child and Infant Option, together with whether the age is inclusive. Examples: Child (2-15 yrs inclusive) or Infant (0-2 yrs inclusive).
  • If including a Family Option, specify the number of adults and children like this: Family (2A + 3C),  instead of 2 Adults and 3 Children.
Supplier NameProduct NameProduct TypeOptions
Dart River AdventuresWilderness JetActivityAdult 

Child (5-15 yrs inclusive) 

Infant (0-4 yrs inclusive)

Family (2A + 2C)

Dart River Adventures KRUSE Personal AudioExtraPer person

 

Supplier NameProduct NameProduct TypeOptions
International Antarctic CentreGeneral admission ActivityAdult  

Child (5-15 yrs inclusive)  

Infant (0-4 yrs inclusive) 

Family (2A 3C) 

Student/Senior (with ID. Senior 60+)

Note: You can add other Product types such as Transfers and Extras if those products are offered by the Activity supplier. These will be available as Add-ons when using any of the supplier’s activity products in an itinerary.

Meal

Supplier NameProduct NameProduct TypeOptions
Logan Brown3 Course dinnerMealPer person

Guide

Supplier NameProduct NameProduct TypeOptions
Robert SmithGuiding servicesGuidePer day Per group

Transportation Suppliers

Note: Any ‘Extra’ products, such as lounge access, snow chains and GPS units will be available as Add-ons when using any of the supplier’s main transportation products in an itinerary.

Ferry

Supplier NameProduct NameProduct TypeOption Names
InterislanderWellington to PictonFerryAdult
Kaitaki Plus Lounge AccessExtraPer person

Flight

Supplier NameProduct NameProduct TypeOption Names
Air New ZealandAuckland to QueenstownFlightSeat 

Seat & Bag 

Flexi

Flexi Plus

Motorhome

Supplier NameProduct NameProduct TypeOption Names
Maui Rentals NZMaui Ultima 2 Berth CamperMotorhome1-6 day hire 

 7-13 day hire 

 14+ day hire

Rental Car

Supplier NameProduct NameProduct TypeOption Names
Hertz New Zealand LtdGroup H. 4L Premium Wagon 5 door auto wagon AWD or similarRental Car1-6 day hire 

7-13 day hire 

14+ day hire

Snow chainsExtraPer day
GPSExtraPer day 

Transfer

Note: Be sure to include the carrying capacity of the vehicle in the option name, e.g. (1-3 pax). This will help ensure you’re adding the correct vehicle for your groups’ size.

Supplier NameProduct NameProduct TypeOption Names
Opal Charters LimitedMeet & Greet at Christchurch Airport and Transfer to CityTransferMini Coach (1-6 pax)
Royale Limousines MelbourneTransfer from Melbourne Airport to CityTransferPremium Sedan (1-3 pax)

Train

Supplier NameProduct NameProduct TypeOption Names
KiwiRail Scenic JourneysTranz Alpine Christchurch to GreymouthTrainAdult (Flex Plus)

Fees & Insurance Suppliers

Fees

Supplier NameProduct NameProduct TypeOption Name
Your Company NameBooking FeeFeePer booking
Your Company NameCredit Card FeeFeePer booking

Insurance

Supplier NameProduct NameProduct TypeOption Name
Comprehensive Travel InsuranceWorldwide Comprehensive coverInsurance1-7 days 

8-14 days