Collaborating B2B on an Itinerary

Learn how to invite a B2B agent to collaborate on an itinerary with you in Tourwriter

Accessing Tourwriter in Multiple Languages

The primary language for Tourwriter is English. The introduction of other languages is on our development roadmap (Spanish, French and...

Resource Library

With the resource library feature, save item descriptions to your library to reuse in your itineraries later. You can edit...

Receive payments using Tourwriter’s integration with Stripe

Tourwriter makes receiving payments from your travellers a whole lot easier with the Stripe payment processing option. Connect to your...

Can I duplicate an inactive itinerary?

Yes. You will need to restore the inactive itinerary and then duplicate it. You will also need to enter new...

Can you load a currency that is not listed in Tourwriter?

All official currencies can be added from Organisation settings. Refer this article to know more information. You will not be able...

When will the monthly fee be charged?

When will the monthly fee be charged?

The Tourwriter base fee (Tourwriter Plus) or per user fee (Tourwriter One) is charged on your monthly anniversary of sign-up....

What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?

After an itinerary has been confirmed and success fee charged, the success fee will not be refunded. For this reason,...

What happens when an itinerary becomes inactive?

14 days prior to your itinerary becoming inactive you will be warned via an orange ‘alert’ symbol viewable in the...

When will the success fee be charged?

Users on the Expert plan are charged a 1% success fee for every sold itinerary. This fee is charged on...

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